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Dunkin’ Donuts/Baskin-Robbins, located at 1800 Eatonton Rd in Madison, received a score of 66 points out of a possible 100 points during their 04/01/2026 inspection by the Georgia Department of Public Health.
The violations noted by the inspector were:
Violation #1:
2-2D – adequate handwashing facilities supplied & accessible
511-6-1.06(2)(c) – handwashing sinks, installation (pf, c)
Points: 4
Corrected during inspection?: No
Repeat: No
Inspector Notes: Observed hand washing sinks with hot water lower than 85°F for more than 15 seconds and easily fluctuated from 69°F, 75°F, and 90°F (Both hands washing sinks). Corrective action: Hand-washing sinks shall be maintained at 85°F or higher constantly. The person in charge was informed and instructed to have the water heater and plumbing serviced. (Please email the pec sheet of the water heater)
Violation #2:
2-2D – adequate handwashing facilities supplied & accessible
Points: 4
Corrected during inspection?: No
Repeat: No
Inspector Notes: Observed the backhand-washing sink with Residues that caused it to be clogged. CA: Hand washing sink must be used for hand washing only and must remain accessible, unclogged, and cleaned at all times to allow proper hand washing and prevent contamination. The dump sink must be used to dump residue.
Violation #3:
2-2D – adequate handwashing facilities supplied & accessible
511-6-1.07(3)(c) – handwashing aids & devices, use restrictions (c)
Points: 4
Corrected during inspection?: No
Repeat: No
Inspector Notes: No paper towels or dryer provided to the back hand-washing sink as required. CA: every hand-washing sink shall be provided with a paper towel or a proper dryer method to ensure proper hand washing.
Violation #4:
4-2B – food-contact surfaces: cleaned & sanitized
511-6-1.05(7)(b) – food contact surfaces and utensils – cleaning frequency (p, c)
Points: 4
Corrected during inspection?: Yes
Repeat: Yes
Inspector Notes: Observed pink/ black mold-like substances on the top surface and the inner surface of the ice machine. CA: Ensure all food contact surfaces are cleaned and sanitized frequently to prevent mold-like substance buildup. COS: The ice machine was empty during the inspection, and PIC purchased ice from another retail store. Temporary ice purchases until the Unit is cleaned and sanitized.
Violation #5:
6-1A – proper cold holding temperatures
511-6-1.04(6)(f) – time/temperature control for safety; cold holding (p)
Points: 9
Corrected during inspection?: No
Repeat: Yes
Inspector Notes: Observed food items (yellow, white, cream cheese) in the sandwich prep cooler not held at 41°F or below as required. The range temperature was between 54°F and 56°F. All time/temperature control for safety foods shall be 41°f or below for cold holding. COS: All the concerned foods were discarded.
Violation #6:
12B – personal cleanliness
511-6-1.03(5)(j) – hair restraints (c)
Points: 3
Corrected during inspection?: No
Repeat: Yes
Inspector Notes: Observed employees at the beginning of the inspection without proper hair restraints as required. Ensure all food employees wear a hair restraint at all times. Caps, visors, and hair nets are allowed.
Violation #7:
15A – food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
511-6-1.05(6)(a) – good repair & proper adjustment (c)
Points: 1
Corrected during inspection?: No
Repeat: Yes
Inspector Notes: The sandwich prep top cooler is not able to maintain food at the proper temperature, 41°F below. The ambient was 59°F. PIC was informed that the unit shall be serviced today, 04/01/2026, and instructed to contact the health authority when service is required for an equipment follow-up. Until than the bottom two drawers shall be used as a temporary correction. Alos the unit shall be replaced due to repeated cold holding (cold holding) within 30 days. The specification sheet shall be submitted for approval.
Violation #8:
15A – food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
511-6-1.05(4)(b) – fixed equipment, spacing or sealing (c)
Points: 1
Corrected during inspection?: No
Repeat: Yes
Inspector Notes: Handwashing sink in the back kitchen is not sealed to the wall as required
Violation #9:
15A – food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
511-6-1.05(6)(a) – good repair & proper adjustment (c)
Points: 1
Corrected during inspection?: No
Repeat: No
Inspector Notes: Gaskets connected the top part of the ice machine to the bottom part are peeling and creating openings. The ice machine shall be serviced because it is not in good repair.
Violation #10:
15A – food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
511-6-1.05(6)(q)1&3 – good repair & calibration (c)
Points: 1
Corrected during inspection?: No
Repeat: No
Inspector Notes: The spatula used for the coffee mix was observed with heavy stains and burned, not in good repair. It was discarded.
Violation #11:
16A – hot and cold water available; adequate pressure
511-6-1.06(1)(g),(h) – water supply, capacity; pressure (pf)
Points: 2
Corrected during inspection?: No
Repeat: No
Inspector Notes: Inadequate constant hot water in multiple sinks (hand-washing sink, dump sink, men’s and women’s restroom sink) in the establishment’s water heater shall be serviced.
Violation #12:
16B – plumbing installed; proper backflow devices
511-6-1.06(2)(r) – system maintained in good repair (p, c)
Points: 2
Corrected during inspection?: No
Repeat: No
Inspector Notes: Back hand-washing sink is not properly draining.
Violation #13:
17A – toilet facilities: properly constructed, supplied, cleaned
511-6-1.06(2)(h) – toilets and urinals, numbers and capacities (c)
Points: 1
Corrected during inspection?: No
Repeat: No
Inspector Notes: No toilet paper in the women’s restroom. COS: Toilet paper was provided during the inspection.
Violation #14:
17C – physical facilities installed, maintained, and clean
511-6-1.07(5)(f) – drying mops (c)
Points: 1
Corrected during inspection?: No
Repeat: No
Inspector Notes: Mop not hung to dry. COS: Mop was hung during the inspection.
Violation #15:
17C – physical facilities installed, maintained, and clean
511-6-1.07(5)(f) – drying mops (c)
Points: 1
Corrected during inspection?: No
Repeat: No
Inspector Notes: Mop not hung to dry. COS: Mop was hung during the inspection.
Violation #16:
18 – insects, rodents, and animals not present
511-6-1.07(2)(m) – outer openings protected (c)
Points: 3
Corrected during inspection?: No
Repeat: Yes
Inspector Notes: The back door is not properly tight-fitting after self-closing and has gaps through.
Additional remarks:
A complaint investigation was done during this inspection.
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